Mortgage Deferral

Mortgage Deferral

Mortgage deferral, how to stop Mortgage Payments during the Covid 19 (Corona Virus Crisis)

To proactively ward off damaging your credit there is a Federal support program in place that you can stop or defer mortgage payments if you reach out to your current banks (lenders) directly. Preserving the stability of the housing market and the long-term well-being of Canadians has been a major priority during this health challenge.

In order to make it easier – here is a list of most of the lenders in Canada and their contact numbers to arrange mortgage deferral

ATB 1-800-332-8383

B2B 1 800 263 8349

BMO 1-877-895-3278

Bridgewater 1-866-243-4301

CIBC 1-800-465-2422

CMLS 1-888-995-2657

Optimum 1-866-441-3775 or

Equitable 1-888-334-3313

Connect First 403-736-4000

Chinook Financial 403-934-3358

First Calgary Financial 403-736-4000

First National 1-888-488-0794 (name, mortgage number, property address, inquiry re Covid-19)

Haventree Bank 1-855-272-0051

Home Trust 1-855-270-3630

HSBC 1-888-310-4722

ICICI 1-888-424-2422

Manulife 1-877-765-2265

MCAP 1-800-265-2624

Merix 1-877-637-4911

Marathon 1-855-503-6060

RBC 1-866-809-5800

RFA 1-877-416-7873

RMG 1-866-809-5800

Scotia 1-800-472-6842

Servus 1-877-378-8728

Street Capital 1-866-683-8090

TD 1-866-222-3456

Verico Lifecycle: 1-855-805-7107

To be able to defer mortgage payments, you must contact the lender directly. I suggest you either record your conversation or get an email confirmation of the details of your conversation. If refinancing to access some equity you have built up on your Edmonton home to help aid you through this crisis or sustain your business, please email me at

If you need to access some of the programs available, head over to the Government of Canada website. There is lots of helpful information available.

Our lending community and government remain committed to helping you in every way they can during this volatility. Edmonton mortgage broker Eva Neufeld is here for any advice you may need through this trying time.

Stay Safe,

Eva Neufeld
Mortgage Tailors
(780) 244-0505

Categories: edmonton mortgage, Edmonton Mortgage Broker, edmonton mortgage brokers, Mortgage, Mortgage Advice, Refinance